SHIPPING POLICY

Order Processing & Shipping Times

• All orders must be received by 12:00 PM (MST) to be processed

• Orders are carefully packed and shipped from our office within 48-72 business hours

• Our meticulous packing process ensures accuracy and minimizes potential damage during transit

Standard Shipping

• We primarily use USPS Ground shipping to provide the most cost-effective option for our customers

• Please note that we are not Amazon Prime - we prioritize careful handling and accuracy over speed

• Shipping times and prices vary based on destination

Expedited Shipping

• Expedited shipping options are available upon request

• Please contact our office directly at (303) 668-2103 to arrange expedited shipping

• Additional fees will apply for expedited services

Damaged Products

• While we take extensive precautions in packaging, shipping damages can occasionally occur

• If you receive a damaged product, you must provide the following documentation for insurance purposes:

- Photos of the exterior package showing shipping damage

- Photos of the interior package contents

- Photos of the damaged supplement(s)

• Our team will work with you promptly to process your claim and resolve the issue